25 years of supporting the internet

CAS

  1. Open CAS
  2. Pick System Settings
  3. Under Manage Property Pick Add Property
  4. Make Sure that Property Vendor is set to National Support Center
  5. Set Vendor Management to National Support Center-National Support Center
  6. Enter the Hotel Chain from the Email
  7. Enter the Property Type from the Email
  8. Set Deployed Date to Todays date
  9. Property Name
  10. Vendor Prop. ID Blank
  11. Vendor Prop. ID  Blank
  12. Property Phone 
  13. MSF
  14. Property Fax
  15. Property Address
  16. Property Country
  17. Property State Select the correct State from the dropdown
  18. Property City:
  19. Property Zip
  20. Property Cod Se
  21. Server/Service Type
  22. Device/Room Count
    1. Leave set to 0
    2. Leave set to 0
    3. Enter the number from How Many Rooms Have Ethernet Plugs? into No of CAT5 Rooms
    4. Enter the Number from How Many Rooms are there in this property? into No of Rooms
    5. Enter the Number from What is the total number of Access Points on this network? into AP
    6. Leave  AP 1 set to 0 and Leave AP Model 1 Blank
    7. Leave  AP 2 set to 0 and  AP Model 2 Blank
    8. Leave  AP 3 set to 0 and  AP Model 3 Blank
    9. Leave  SW 1 set to 0 and leave SW Model 1 Blank
    10. Leave  SW 2 set to 0 and leave SW Model 2 Blank
    11. Leave  SW 3 set to 0 and leave SW Model 3 Blank
    12. Leave  WC 1 set to 0 and leave WC1 Model 1 Blank
    13. Leave  WC 2 set to 0 and leave WC1 Model 2 Blank
    14. Leave  WC 3 set to 0 and leave WC1 Model 3 Blank
  23. Support
    1. Tech Support Set to Full Support
    2. Onsite Support Set to NONo of CAT5 Rooms
    3. PrepaidCard Support: Set to NO
  24. Renewal Code Leave Blank
  25. ISP Gateway IP 
  26. Server IP 
  27. ISP Gateway IP 2 Leave Blank
  28. Server IP 2 Leave Blank
  29. ISP Gateway IP 3Leave Blank
  30. Server IP 3 Leave Blank
  31. ISP Gateway IP 4 Leave Blank
  32. Server IP 4 Leave Blank
  33. ISP Gateway IP 5 Leave Blank
  34. Server IP 5 Leave Blank
  35. Public IP
  36. Private IP/DHCP
  37. DNS
  38. NetMask
  39. Portal Page
  40. ISP 
  41. ISP2 Set ISP to Unknown
  42. ISP3 Set ISP to Unknown
  43. ISP4 Set ISP to Unknown
  44. ISP5 Set ISP to Unknown
  45. Portal Page
  46. Special Attention
  47. Manage Contacts