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Providing your guests with excellent customer service is your #1 priority and the National Support Center Wi-Fi Support Packages ensures your guest have access to 24/7 professional toll-free technical support for any issues connecting their laptops, tablets and/or mobile devices to your network. Our brand compliant 24/7 guest technical support can help improve your ratings and reviews on sites like Medallion®, TripAdvisor® and Yelp®. ​Since 95% of all guest related issues are directly related to connecting to a wireless network; your hotel, motel, resort or timeshare can now provide on demand support without interrupting your front-desk operations or disrupting your guests experience while staying at your property.

Who we serve!

Products

The Support Center ensure our clients that our Hospitality Gateway will be able to satesify the needs of your business with features such as:

  • Splash Page
    Captive Portal
    Per User Filtering
    Support for 100s of concurrent connections
    Load Balancing, Fail-Over, and Multi-WAN support
  • Remote Access and 24/7 Monitoring

Services

At The Support Center we offer a wide range of services to suit your business’s needs and help your guests easily stay connected to the world such as:

Site Survey
24/7 Monitoring and Helpdesk
WiFi Equipments Installation and Troubleshooting

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Markets

We here at the Support Center understands that different businesses needs their WiFi in  a very specific way and our staff is trained to support your needs

  • Hotels and Motels
  • Convention Centers
  • Restaurants
  • Multi-Dwelling Units
  • We have been supporting the internet for 20 years!
  • We support networks that we did not install!
  • 100% Brand Compliant Solution Including Custom Branded Splash Page With Terms And Conditions.
  • Network Security And Bandwidth Management
  • 24/7 Toll-Free Tier I And Tier II Guest Technical Support For Laptops, Tablets And Mobile Devices.
  • 24/7 Network Monitoring And Management
  • Free Network Gateway for qualified properties
  • ​Our service is 24 hours a day 7 days a week.
  • We answer calls in less that 15 seconds!
  • 802.11ac Enterprise Grade Access Points

  • Gigabit PoE+ Network Switches
  • How To Connect Room Cards​
  • Dedicated Phone number avaliable
  • Compliant With Major Hotel Brands Including Choice Hotels​, Wyndham, Best Western, IHG, G6 Hospitality, America’s Best Value And More!

© Copyright 2018 National Support Center Inc.

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