Providing your guests with excellent customer service is your #1 priority and the National Support Center Wi-Fi Support Packages ensures your guest have access to 24/7 professional toll-free technical support for any issues connecting their laptops, tablets and/or mobile devices to your network. Our brand compliant 24/7 guest technical support can help improve your ratings and reviews on sites like Medallion®, TripAdvisor® and Yelp®. ​Since 95% of all guest related issues are directly related to connecting to a wireless network; your hotel, motel, resort or timeshare can now provide on demand support without interrupting your front-desk operations or disrupting your guests experience while staying at your property.

Who we serve!

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Hampton Inn
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travelodge
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Clairong Inn
Quality Inn
Sheration
Days Inn
Country Inn
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Holiday Inn
Sleep Inn
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Clairong Inn
Radison

Products

The Support Center ensure our clients that our Hospitality Gateway will be able to satesify the needs of your business with features such as:

  • Splash Page
    Captive Portal
    Per User Filtering
    Support for 100s of concurrent connections
    Load Balancing, Fail-Over, and Multi-WAN support
  • Remote Access and 24/7 Monitoring

Services

At The Support Center we offer a wide range of services to suit your business’s needs and help your guests easily stay connected to the world such as:

Site Survey
24/7 Monitoring and Helpdesk
WiFi Equipments Installation and Troubleshooting

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Markets

We here at the Support Center understands that different businesses needs their WiFi in  a very specific way and our staff is trained to support your needs

  • Hotels and Motels
  • Convention Centers
  • Restaurants
  • Multi-Dwelling Units
  • We have been supporting the internet for 20 years!
  • We support networks that we did not install!
  • 100% Brand Compliant Solution Including Custom Branded Splash Page With Terms And Conditions.
  • Network Security And Bandwidth Management
  • 24/7 Toll-Free Tier I And Tier II Guest Technical Support For Laptops, Tablets And Mobile Devices.
  • 24/7 Network Monitoring And Management
  • Free Network Gateway for qualified properties
  • ​Our service is 24 hours a day 7 days a week.
  • We answer calls in less that 15 seconds!

  • 802.11ac Enterprise Grade Access Points

  • Gigabit PoE+ Network Switches
  • How To Connect Room Cards​
  • Dedicated Phone number avaliable
  • Compliant With Major Hotel Brands Including Choice Hotels​, Wyndham, Best Western, IHG, G6 Hospitality, America’s Best Value And More!

© Copyright 2018 National Support Center Inc.

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