An overview of our Products and Services

uberWi our cloud Gateway

In FitFlex’s Strength and Stamina class, we will delve deep into building the fittest body you can. The class aims to not only shape you up, but also instruct and inform you in the right methods to do weightlifting and working out. Read More

Is your WiFi Paying for itself?

If we can answer any questions for you. Please call 800-203-7961

24/7/365 Support Center

 We also provide a 24/7 support line so that you need not be bothered with calls at 4 A.M by a client with an issue, instead they can call us for direct and immediate support.

Our proprietary software offers a wide range of products and services to assist in maintaining your network. When you have a TG Gateway installed, you can rest easy knowing that we have everything under control from the moment data enters your network to the moment it reaches it’s destination.

 

For those Hotel companies with more that one property we offer a Enterprize plan that gives you a full view of all of your networks. Ask us about this feature!

If we can answer any questions for you. Please call 800-203-7961

Remote Access & Monitoring

 All of the Support Center Gateways are designed so that our technical support has 24/7 remote access to all the equipment on your network. 
In the event of a network outage or equipment issue our staff will actively troubleshoot to resolve it . If the problem is not solvable remotely, then our systems will notify both your property. And our team of installers and on-site support specialists to schedule a site visit to resolve it.
Active Monitoring
Our technical support agents actively monitor your network’s status to ensure that if a piece of equipment malfunctions or goes offline, we can get it back up and running as quickly as possible. With our unique proactive monitoring and perspective on equipment management, we will know as soon as any issue arises within your TechGuru managed network, and will be working quickly to solve it.
We Fix It Quick
The network that we install will run at greater than 99.9% up-time, and if any part of your system is down, our technical support agents will know of the issue before you or any of your Guest are even aware of it, That means that either you will never be aware that there was an issue, or that by the time you know there is an issue, we are already working to resolve it.

If we can answer any questions for you. Please call 800-203-7961

Site Survey

 We will send one of our certified installers out to your establishment to design a plan that fits your business needs and meet your requirements. The process includes a comprehensive plan to ensure that your clients can maintain a strong connection no matter where they are in your building(s) and a record of the precise locations of each piece of equipment, allowing our technicians to troubleshoot on a room-by-room basis.
After the site survey has been completed, our certified installers will install all of the equipment needed to maintain 99.99% up time on your TechGuru managed network. As soon as installation is complete, you have nothing to worry about. Our proactive technicians will keep an eye on your TechGuru network to make sure everything is running smoothly.

If we can answer any questions for you. Please call 800-203-7961

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